Privacy Policy

4848 One Shop ("we," "our," "the Shop") is the online storefront of 4848 One Farm, connected to the ZakGT Platform. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using 4848 One Shop, you consent to the practices described in this policy.

We collect the following types of information: • Account Information — Your username, email address, and password are managed through the ZakGT Platform. We do not store your password directly. • Shipping Information — Your name, phone number, and delivery address for order fulfillment. • Order History — Products ordered, quantities, prices, order status, and tracking information. • Payment Information — Payment method used (ZakGT Coins, credit card, KHQR). Full card details are processed by our payment provider and are never stored on our servers. • Communication — Messages you send us via Telegram, email, or the contact form, including DOA claim photos/videos. • Usage Data — Pages visited, products viewed, and general browsing behavior to improve our website.

We use your personal information to: • Process and fulfill your fish orders • Send order confirmations, shipping updates, and tracking information • Process DOA claims and arrange replacement shipments • Respond to your questions and support requests • Improve our website, product selection, and services • Prevent fraud and protect the security of transactions • Comply with legal obligations

We do not sell your personal information to third parties. We share your information only with: • ZakGT Platform — For account authentication, login, and coin-based payments. Your ZakGT account data is governed by the ZakGT Platform Privacy Policy. • Shipping Carriers — Your name, phone number, and delivery address are shared with our shipping partners to deliver your order. • Payment Processors — Payment transaction details are shared with secure payment processors (Stripe, ABA Bank, KHQR providers). We do not share your information with advertisers or data brokers.

We take reasonable measures to protect your personal information: • All data transmission is encrypted using HTTPS/TLS • Passwords are managed by the ZakGT Platform's secure authentication system • Payment details are processed through PCI-compliant payment providers • Access to customer data is limited to authorized personnel only • DOA claim photos and videos are stored securely and deleted after claim resolution While we implement industry-standard security practices, no system is completely secure. We cannot guarantee absolute protection of your data.

Our website uses: • Authentication Tokens — Stored in your browser's local storage to keep you logged in. These expire and are removed when you log out. • Session Data — Temporary data to maintain your shopping cart and browsing session. • Analytics — Anonymous usage data to understand how visitors use our website. We do not use third-party advertising cookies or tracking pixels.

You have the right to: • Access — Request a copy of the personal data we hold about you • Correction — Update or correct inaccurate personal information • Deletion — Request deletion of your personal data (note: we may retain order history for legal/tax purposes) • Account — Manage your ZakGT account settings, including email and password changes To exercise these rights, contact us at [email protected] or via Telegram @OneFarmOneShop.

We retain your personal information for as long as necessary to: • Maintain your account and provide our services • Fulfill legal and regulatory obligations • Resolve disputes and enforce our terms Order records are retained for a minimum of 2 years for tax and business purposes. You may request deletion of your account at any time, though some data may be retained as required by law.

4848 One Shop is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.